I made a mistake today. I read through a question and answered it. I should have asked more questions to make sure I understood what was needed. I should have followed through with a phone call to the client, but I did not.
The next time I will make sure I understand exactly what the problem is by calling, then I will follow up on the email with a phone call.
Related articles
- What Was My Mistake……??? (pratiknair.wordpress.com)
- Avoid These Five Mistakes And Never Give A Bad Handshake Again (lifehacker.com.au)
- What To Do When You Don’t Know What To Do (forbes.com)
- 10 Questions: Part 1 (artwitholiveri.wordpress.com)
- Questioning Leadership: How to Get the Answers You Need in a Crisis (leadershipspirit.wordpress.com)